A list of currently supported purchase locations are provided below [ LAST UPDATED 7/30/2019 ]

Disclaimer: If your order has previously been refunded, your purchase will no longer be qualified for a warranty replacement.

  1. Whitestonedone.com
  2. Amazon.com
  3. eBay.com
  4. NewEgg.com
  5. Mobilefun.co.uk


If you've purchased from one our authorized retailers, but the retailer is not in the above list, please contact locate the correct channel under the Channel Resources for the correct customer support. A replacement should be provided by the provided retailer based on their specific policies. If you've purchased from a location outside of our authorized retail locations, please contact their customer support. The product purchased may be an unauthorized reseller.


Some versions of our product may no longer qualify for a replacement when the product line is discontinued. A list of discontinued Whitestone products can be found on our support portal.


For more information:

  1. I need to file for a warranty.
  2. What is Whitestone's Warranty Policy?
  3. Which phone models do you currently support?