You can request a replacement as many times as needed under the same registration number as long as you do not have any prior pending replacement requests.


If you replacement requests have all been approved and shipped or you have not request a replacement in the past with your registration, please double check to see if your Registration is not rejected. If it is approved and you're experiencing the issues above, please contact us using the contact support form and include the email address and order number of the registration you're having issues with.


For more information

  1. Why was my registration/replacement request rejected?
  2. What materials do I need to complete my warranty?
  3. How long does it take for approval?