Product Issues

For support on product damages and other product issues.

My item arrived damaged.
If the item arrived damaged, please use the following instructions in order to receive a refund and/or exchange. Contact us using the contact form and sel...
Wed, 31 Jul, 2019 at 5:33 PM
I'm experiencing, bubbles/lifting/spider-webbing.
There are different factors for the cause of bubbles or lifting. Based on the area of effect, one can determine the primary reason. If the bubbles occ...
Fri, 2 Aug, 2019 at 5:55 PM
I failed my installation. What is the optimal installation setting? How do I prevent a failed installation?
To avoid misalignments, bubbles, or any other installation issues we've provided a few tips below: The installation is time sensitive so ensure each s...
Mon, 29 Jul, 2019 at 6:28 PM
There's dust around the edges of my Dome Glass
Dust may accumulate after the initial Dome Glass installation. It should go away after a few days. Otherwise, you can clean it with rubbing alcohol. Ensure ...
Mon, 29 Jul, 2019 at 6:52 PM
I'd like to return and/or receive a refund.
If it has been less than 14 days since the item was delivered and the product itself is unused or unopened, you can return the Dome Glass to us at our fulfi...
Tue, 30 Jul, 2019 at 10:35 AM